Separating shared IT while meeting service commitments.

Two busi­nesses pre­par­ing to sep­ar­ate de­pended on shared IT in­fra­struc­ture. Es­tab­lish­ing dis­tinct ser­vices re­quired co­ordin­ated changes across man­u­fac­tur­ing plants and of­fices.

The scope covered fibre and tele­com­mu­nic­a­tions con­nec­tions, tele­phony, media gate­ways, of­fice wire­less net­works, data centres and iden­tity and ac­cess man­age­ment.

Pro­gramme lead­er­ship co­ordin­ated tech­nical teams and sup­pli­ers across these work­streams. Site re­quire­ments, de­pend­en­cies and op­er­a­tional hand­overs were brought into a shared plan.

The sep­ar­a­tion was com­pleted suc­cess­fully. Ser­vice in­ter­rup­tions stayed within the agreed ser­vice level agree­ment lim­its, with no breaches dur­ing the trans­ition.