Building delivery capability from the ground up.

A di­gital busi­ness pre­par­ing to op­er­ate in­de­pend­ently needed to build pro­ject man­age­ment cap­ab­il­ity from the be­gin­ning. The work sup­ported its plans in data ana­lyt­ics and loy­alty.

The en­gage­ment started with basic pro­ject man­age­ment prac­tices, train­ing and for­ums for co­ordin­at­ing de­liv­ery. Once teams had a work­ing un­der­stand­ing of the found­a­tions, Agile prac­tices were in­tro­duced where they were use­ful, in­clud­ing soft­ware de­vel­op­ment. The re­sult­ing ap­proach com­bined meth­ods to suit dif­fer­ent parts of the busi­ness.

An en­ter­prise Jira Cloud roll­out and Confluence sup­ported the new ways of work­ing. A tailored re­port­ing sys­tem con­nected Jira, SAP and the com­pany's data lake, bring­ing profit and loss, work­load and re­source fore­casts into a shared view.

The com­pleted work gave man­age­ment a basis for plan­ning, com­par­ing com­mit­ments with ac­tual de­liv­ery and un­der­stand­ing how pro­ject activ­ity re­lated to fi­nan­cial per­form­ance.